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Travel & Transportation Services |
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What are the challenges faced by the Travel & Transportation industry today? |
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• Large number of new entrants leading to more competition
• Rising cost of operations due to customer pampering as a business tactic
• Fear of losing business if customers are not satisfied
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M&B Infotech provides an extensive spectrum of services in the Travel and Transportation sector. We help airlines, hotels, resorts and travel companies offset the challenges, particularly from the emerging breed of low-cost-no-frills competitors. |
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• Development of new, technovative solutions
• Latest technology for minimizing cost and maximizing customer response and convenience
• Customer Support Center for shipment booking, tracking and resolution of lost freight comprise activities that include -
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• Online chat
• Email response
• Partners bookings and redemption services
• Reservations
• Revenue management and pricing
• Mail and courier handling
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